FOR OUR CUSTOMERS
What Type of Information Do We Collect?
You are welcome to browse some portions of the Site without becoming a registered user. For some services or areas on the Site, we will ask that you register if you have not already done so and provide us with information about you and/or your company such as name, job title, email address, phone number and other types of identity and contact information which enable us to provide services and information to you. Once we provide you with a user name and password you will be able to access other parts of the Site.
If you use services or tools available through the Site, we may ask you to provide further information, including but not limited to financial information, equipment information, and other personal information. We may collect other personal information when you provide comments or participate in surveys.
When you visit the Site, we collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we log environmental variables, such as browser type, operating system and CPU speed, and the Internet Protocol address of your originating Internet Service Provider, to bring you the best possible service. We also record search requests and results to ensure the accuracy and efficiency of our search engine. We use your IP address to track your use of the Site. We also collect information provided by "cookies" stored on your hard drive. Cookies are small data files containing a unique identifier so that we can recognize you each time you return to the Site, and which keep track of the pages you view on the Site and which services you use. This information allows us to provide more tailored and user-friendly services.
We also collect aggregate information about the use of the Site, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.
Changes in Terms
Clay Ingels Company may change this Policy from time to time, with notice given to those completing a registration process ("Registered Users"). Your continued use of one or more of the Sites or submission of information through them after any changes constitutes your acceptance of the changes. If you do not agree to abide by these or any future provisions of the Policy, do not use the Sites and do not submit information through them.
How Do We Use the Information We Collect?
The information we collect from and about you and your company may be used in the following ways, among others: to fulfill orders and requests; to provide quote information in response to requests; to process, execute and monitor orders; to notify you and third parties of the status of orders; to prepare drawings, product configurations or productions; to provide you with information about offers or products we believe you will find useful; or to notify you of updated information, changes to the Sites, or new products and services that we think might be beneficial to you or your business. We also may combine information you have provided to us in communications offline with the information you have given us online, to, among other things, provide a more customized experience for visits to the Sites.
We may use demographic and Site usage information collected from visitors to, among other purposes, improve the usefulness of our Sites and to prepare aggregate, non-identifying information used in marketing, advertising, or similar activities. From time to time, some information may be purged from our systems in our sole discretion.
With Whom Do We Share Information?
We may provide the information we collect about you and your company, including your e-mail address or other identifying information, to our Affiliates and to third parties, including manufacturers, suppliers or others involved in the distribution chain to provide the products or services that have been requested. We may provide aggregate statistics about visitors, Site transactions or other Site activity.
We may disclose information about you or your company if we have a good faith belief that we are required to do so by law or legal process; to respond to claims; or to protect the rights, property or safety of Operator or others.
How Is Your Information Protected?
Access to information stored on our systems, including order forms or requests for quotes submitted through the Sites, and billing information and account status information accessible through the Sites, is controlled by firewalls and other security measures.
All login authentication is secured via encryption.
While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use the Site, you do so at your own risk. Additionally, in providing your information over a public or third party network, you do so at your own risk.
Please keep in mind that the information disclosed by you on the Site -- for example, information you may provide to others on bulletin boards or in chat rooms that may be available on the Site -- can be collected and used by visitors to the Site.
Opting Out, Accessing Or Changing Information
Clay Ingels Company maintains customer information, including order history and Site usage data, for a length of time appropriate to our business needs. You may contact us to correct or update any personal identifying information that you have submitted to us, or should you have questions about information maintained by us. If you operate in the European Union or other jurisdictions that provide access rights under law, you may access your personal information or have it corrected or updated in accordance with applicable law by contacting us. In some jurisdictions, you may be charged a reasonable fee for access to information. You can opt out of receiving information about non-Clay Ingels Company activities, products or services and/or opt out of having your data provided to third parties for marketing purposes by contacting us.
Special Provisions for Our Users Outside the United States
Questions or Concerns?
FOR OUR CONSUMERS
Clay Ingels Company ("Clay Ingels Company") is sensitive to your privacy issues on the Internet. We believe it is important you know how we treat the information about you which we receive via the Internet.
Our General Policy
When it comes to consumer data collected electronically, Clay Ingels Company strives to provide notice, choice, access and security-in precisely the ways described below. In general, you, as an existing or new consumer-customer, can visit Clay Ingels Company on the World Wide Web without saying who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses. This information may be aggregated on a "no names" basis to measure the number of visits, average time spent on the site, pages viewed, etc. Clay Ingels Company uses this data to measure the use of, and improve the content of, our sites.
How Your Consumer Data May Be Used
There are times when Clay Ingels Company may collect information from you, such as your name and street and/or e-mail address. When information is requested, we will try to let you know, at the time of collection, how we will use it. Usually, the personal information we collect is used only to respond to your inquiry, process an order, allow you to access specific account information, or advise you of special promotions, discounts and updates. Individual information may be shared within the Clay Ingels Company family of companies to better serve our customers' interests and needs. Occasionally, we may make e-mail addresses available to our carefully selected business partners--other reputable organizations or companies (both Clay Ingels Company and non-Clay Ingels Company) whose products or services we believe you may find interesting or useful. If you register with one of Clay Ingels Company 's websites online, we may use this information to provide you with custom information about Clay Ingels Company's offering in support of your business needs. Technologies such as "cookies" or "web trackers" may be used to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize when you return. You may set your browser to notify you when you receive a cookie. Other new and innovative technologies which may enable us to customize our offerings to better meet our consumers' needs may be used if and as they become available.
Clay Ingels Company engages regularly in electronic communications with persons and entities other than consumer end-users. This includes communication with business entities with whom Clay Ingels Company has an existing or prospective business relationship and their employees or agents. In order to avoid possible confusion, the privacy options set forth below are not meant to apply to communications generated in the "business-to-business" environment. In addition, communications utilizing Clay Ingels Company¬provided computer equipment and/or e-mail addresses are considered non-consumer usage and are therefore not encompassed by the Clay Ingels CompanyA Privacy Options.
Your Clay Ingels Company Privacy Options
Clay Ingels Company recognizes that some consumers providing personal information may wish to exercise choice over how that information is used. You may also opt out of receiving offerings from Clay Ingels Company 's carefully selected partners, such as other Clay Ingels Company businesses, Clay Ingels Company affiliates and other business partners not affiliated with Clay Ingels Company. To opt out, send an email with UNSUBCRIBE in the Subject line of the email. If you do not want to opt out--you don't need to do anything: your options have been pre-set to allow you to receive all the offerings described without further action.
In an effort to make your visit both efficient and safe, all transfers of credit card and personal information via this site meet the Clay Ingels Company's rigorous Internet security standards.